Deeper Insights and Analytics
Gaining a deeper understanding of your customers, including insights into what drives their behavior and what they are likely to do next, is at the heart of any effective review and feedback program.
Personalization Through AI
Review, feedback and idea generation programs are about creating relationships, but without robust analytical data, it’s impossible to know which activities or rewards are actually fostering those relationships. We utilize Machine Learning Attribution Modeling, a system that gathers historical data from your engagement efforts to create rules. These rules assign an accurate weight, or conversion credit, to each of your program’s touch points allowing you to analyze your data quickly, accurately, and efficiently.
Robust Tracking Technology
A program needs data for AI/Machine Learning systems to work, and Social Bits, via NextBee’s core platform, has perhaps the most robust tracking technology on the market.
Flexible & Automated Customer Engagement
Social Bits has the AI and Machine Learning foundational system to automatically guide involvement, interaction and build deeper connections with your customers. The platform spots trends so you can make engagement adjustments. You have everything at your fingertips to be on the road to success.
A Data Science Process That Drives Customer Engagement
Capture all the analytical data your company will need from social shares to emails to completed reviews and feedback, and a whole lot more. Once this is done our teams run all this rich data through a three-stage process for a complete picture of the customer journey so we can help make continual adjustments.
Boost Revenue by Gathering Reviews, Feedback, & Ideas
Get Started with Social Bits Today!
155 Bovet Rd Suite 700
San Mateo, CA 94402
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